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Privacy & Cookie Policy

Awexon, together with its affiliates, associates, and partners (“Awexon”, “we”, “us”, or “our”) is a company specializing in providing IT consulting and related services, including envisioning, designing, delivering, and maintaining complex business solutions and SaaS platforms for customers from the US and Europe. In the course of its business, Awexon collects some information that could be used to identify you. We call this information “personal data”. 

We control the collection and processing personal data relating to individuals who interact with us (“data subjects” or “you”). The data subjects may include (without limitation): visitors and users of our website awexon.ai (collectively “users”), and our existing or potential customers, particularly their representatives (collectively “customers”).

Please read this Policy that explains:

  1. what personal data we collect;

  2. how we use, maintain, and otherwise handle your personal data;

  3. the conditions under which we may disclose your personal data to others;

  4. how we keep your personal data secure; and

  5. the rights available to you regarding your personal data.

As we operate in many countries around the world, our privacy practices may vary among the regions to reflect local practices and laws. However, in no case will they be less strict than those provided in this Policy.

Please also pay attention that our website uses cookies. You may find more details in Section “Use of cookies” herein below.

PERSONAL DATA THAT WE COLLECT

The personal data we receive in the course of our business may include the following:

  • contact details – such as full name, physical address, e-mail address, postal address, phone number, user IDs in messengers and telecommunication applications (e.g., Skype);

  • information regarding our customer’s representatives – such as the position at a company, corporate e-mail address, identification work number (if applicable), etc.

  • other information – such as interests and preferences, as well as any other personal data provided by data subjects at their own initiative.

Please note that the specific range of personal data we collect varies on a case-by-case basis, and, among other things, depends on how you interact with us and for which purpose.

Moreover, we can collect some amount of information about you (such as your language preferences, operating system, device settings, location, etc.) using the cookies and other similar technologies on this website (please see details in Section “Use of cookies” herein below).

PERSONAL DATA THAT WE DO NOT INTENTIONALLY COLLECT

Of course, you are free to decide which information to share with us. However, we ask you to consider the following warnings:

  • Sensitive personal data. We do not deal with any sensitive personal data, meaning data that reveals racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data, data concerning health or data concerning sex life or sexual orientation. We do not require such information and ask you to avoid its disclosure.

  • Personal data of children. We do not knowingly solicit, collect, or process personal data about children. If you are under 18, please do not give us any information about yourself. If we find out that we somehow gained access to personal data of children, we will delete such data without further delay.

HOW WE COLLECT THE PERSONAL DATA

We receive personal data directly from you, especially when:

  • you visit our website, participate in its interactive features (including and without limitation by using the cookies and other similar technologies as further explained in Section “Use of cookies” herein below);

  • you provide us with your personal data by filling out the inquiry form on the website;

  • you communicate with us on the online meeting;

  • you communicate with us on third party social networks, such as LinkedIn, etc. (subject to those third party social networks’ terms of use and privacy policies as well);

  • you request us to provide any other information;

  • you contact us for any other purposes; and/or

  • you use any of Awexon’s services or participate in any of Awexon’s activities.

In general, you are not obliged to provide your personal data to us. However, most probably we will not manage to fulfill your inquiries or provide you with the services (wholly or partially) unless you do so. If you ask, we will advise you whether the provision of your personal data is mandatory in that particular case (and of possible consequences if you do not provide us with it).

Please note that we may combine personal data about you collected from different sources.

HOW WE USE THE PERSONAL DATA

Awexon may use your personal data for the following purposes:

  • To provide, maintain, administer, support, protect, and improve our services, to carry out relevant operations:

    • To handle your inquiries regarding our services and other activities specified on the website;

    • To communicate with you regarding the provision of our services;

    • To fulfill our legal and contractual obligations and functions related to the provision of services to you;

    • To organize cooperation under the concluded contract between you and us on the provision of services;

    • To control the appropriate provision of services under the concluded contract with you;

  • To manage our website, namely by doing the following:

    • allowing users to visit and communicate with us through our website;

    • improving the website operation and enhancing user experience;

    • creating, publishing, and improving content most relevant to users;

    • troubleshooting, investigating, and fixing website-related errors.

  • To meet the requirements set forth in domestic and/or international law (for example: health and safety, taxation, accounting, reporting, anti-money laundering laws, etc.) to comply with the court orders and other legitimate requests of authorized bodies.

  • To protect the rights, property, and safety of Awexon and third parties (e.g., prevent fraud and other prohibited or illegal activities).

  • To communicate with you, pursuing without limitation the following purposes:

    • to respond to your inquiries submitted through our website;

    • to provide customer support;

    • to update your details.

  • To respond to your requests for exercising your data subject rights under applicable data protection laws (you may find more details in Section “Your rights with respect to personal data”).

  • To protect the security or integrity of our website, our business, and our services.

This list is not exhaustive, and we may seek to process your personal data for any other purpose as disclosed to you, to which you specifically agreed, or as required or permitted by the provisions of domestic and/or international law.

LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA

The legal basis upon which we collect, use, store, and otherwise process your personal data will depend on the personal data concerned and the specific purpose for which it is needed.

In general, we rely on one of the following grounds:

  • Our legitimate interest in:

    • the effective delivery of information and services to satisfy your inquiries;

    • the lawful operation and development of our business.

You may be assured that we use your personal data in ways that you would reasonably expect, and our legitimate interest serves as a legal basis for collecting and processing your personal data only if, and to, the extent it does not interfere with your rights and freedoms.

You have the right to object to these grounds of processing your personal data by contacting us (please see details in Section “Contact”), upon which we will delete your personal data without further delay (unless we have a separate legitimate ground for further processing).

  • Your explicit consent: in other words when you allow us to process your personal data for the specific purpose.

NOTE: you are free to withdraw your consent at any time by contacting us (please see details in Section “Contact”), upon which we will delete your personal data without further delay (unless we have a separate legitimate ground for further processing). If you withdraw your consent, it will not affect the lawfulness of prior processing your personal data based on your consent before you withdrew it.

  • To perform our obligations under a contractual arrangement with you regarding the provision of our services, or comply with our legal obligations, including and without limitation:

    • to satisfy any requirement of domestic and/or international law (for example: health and safety, taxation, accounting, reporting, anti-money laundering regulations, etc.);

    • to comply with court orders or other legitimate requests of authorized bodies; or

    • to assert and/or defend against legal claims.

Please be assured we will handle your personal data only in line with the purpose for which it was collected. If at any moment we intend to process your personal data for any other purpose, we will not do this without sending you respective notification / your prior explicit consent (subject to the exclusions and limitations which may be provided in the provisions of domestic and/or international law).

NOTE: If you share personal data of any third person with us, you ensure that you have received freely given, specific, informed and unambiguous consent of that person to such transfer and further processing respective data by us, and you may present appropriate evidence of it upon inquiry.

If you have any questions or need more information concerning the legal basis on which we collect your personal data, please contact us to clarify further details (please see details in Section “Contact”).

HOW LONG WE KEEP YOUR PERSONAL DATA

To determine the appropriate retention period for your personal data, we consider:

  1. the amount, nature, and sensitivity of the personal data in question;

  2. the potential risk of harm from unauthorized use or disclosure of your personal data;

  3. the purposes for which we process your personal data;

  4. whether we can achieve those purposes through any other means; and

  5. the applicable legal requirements.

We do not keep your personal data for any longer than is necessary:

  1. to fulfill the purpose for which we collected it (you may find more details in Section “How we use the personal data”);

  2. to comply with domestic and/or international law, or other regulatory obligations (for instance, accounting or reporting requirements) that apply to our business and services we provide; or

  3. to assert and/or defend against legal claims.

For example:

  • we will keep your personal data, collected based on your consent, for the term you explicitly agreed with;

  • we will keep your personal data obtained in connection with your inquiry, request and/or complaint – until the matter of such inquiry, request and/or complaint is resolved;

  • we will keep your personal data obtained on the contractual basis with you as long as such basis is valid (while we are providing the services to you).

Normally, the retention period will not exceed 2 years. However, if it happens so that we are legally required to hold some types of personal data to fulfill our statutory obligations (for instance, taxation, accounting, or reporting purposes) – then we will hold your personal data in our systems for as long as necessary for the relevant activity. Moreover, in some cases, we may anonymize your personal data (in such a manner that you are not or no longer identifiable) for research or statistical purposes, in the event that we may use this information indefinitely without further notice to you.

We review our personal data retention periods on a regular basis. If you have any questions about how long we keep your personal data, you may contact us (please see details in Section "Contact" herein below) to clarify all the questions you have.

YOUR RIGHTS WITH RESPECT TO PERSONAL DATA

As a data subject, you have certain rights under domestic and/or international law in relation to the personal data we hold about you. Where the processing your personal data is subject to the European Union data protection legislation, including the General Data Protection Regulation (for instance, when you are physically located in one of the European Union/ European Economic Area countries),to the United States data protection legislation, including privacy regulations of particular states (for instance, when you are physically located in the United States), or to the United Kingdom data protection legislation, at a minimum you have the set of data subject rights provided below.

Right of access

If you ask us, we will confirm whether we are processing your personal data and, if necessary, provide you with a copy of such personal data (along with other details). There are some limitations and exceptions concerning this right: for example, where information is legally privileged, or if providing you with the information would reveal any personal data of another person.

Right to data portability

In certain circumstances, you have the right to receive your personal data provided by you to us and reuse it elsewhere, or send such data to another organization (or ask us to do so if technically feasible); this is regarding where:

  1. our lawful basis for processing the personal data is consent or necessity for the performance of our contract with you, and;

  2. the processing is carried out by automated means.

Right to rectification

You may require us to update or correct any inaccurate personal data or complete any incomplete personal data concerning you. If you do, we will take reasonable steps to check the accuracy and correct your personal data. Please let us know if any of your personal data changes so that we can keep it accurate and up to date. If you are entitled to rectification and if we have shared your personal data with others, we will let them know about the rectification where possible. If you ask us, where it is possible and lawful for us to do so, we will also tell you who we have shared your personal data with, so that you can contact them directly.

Withdrawal of consent (right to opt out)

If we rely on your explicit consent as our legal basis or any other legal basis mentioned in this Policy for processing your personal data, you have the right to withdraw that consent or to opt out of data processing (unless we have a separate legitimate ground for further processing) at any time by contacting us (please see details in Section “Contact” herein below).  It will not affect the lawfulness of processing before you decide to opt out or withdraw your consent.

Right to object

You can ask us to stop processing your personal data and we will abide so if we are:

  • relying on our legitimate interest to process your personal data, except if we can demonstrate other compelling legal grounds for the processing; or

  • processing your personal data for direct marketing purposes.

Right to erasure

You can ask us to delete your personal data in some circumstances, for instance, if you withdraw your consent or decide to opt out of data processing (where applicable). For situations where, in accordance with the provisions of domestic and/or international law, we fulfill your request and Awexon will delete your personal data without undue delay. If you are entitled to erasure and if we have shared your personal data with others, we will let them know about the erasure where possible. If you ask us, where it is possible and lawful for us to do so, we will also tell you whom we have shared your personal data with, so that you can contact them directly.

Right to restriction of processing

You can ask us to ‘block' or suppress the processing your personal data in certain circumstances (such as where you contest the accuracy of that data or you object to us), so that we no longer process that personal data until that restriction is lifted. If you are entitled to restriction and if we have shared your personal data with others, we will let them know about the restriction where it is possible for us to do so. If you ask us, where it is possible and lawful for us to do so, we will also tell you whom we have shared your personal data with, so that you can contact them directly.

Rights in relation to automated individual decision-making, including profiling

You have the right to be free from decisions based solely on automated processing your personal data, unless these are necessary for entering into, or the performance of, a contract between you and us, or unless we do so based on your explicit consent (still such consent can be withdrawn as described in Subsection “Withdrawal of consent” herein above).

Right to file a complaint

If you have a concern with respect to the way we process your personal data, you can report it to the relevant supervisory authority (please see details in Section “Complaints” herein below).

Please note that these rights are not absolute and in certain cases are subject to conditions as specified in the provisions of domestic and/or international law. For instance, it may happen if we have an overriding interest or legal obligation to continue to process your personal data.

You can exercise the above rights, where applicable, by contacting us directly (please see details in Section “Contact” herein below). We will respond to your request within the statutory period and typically seek to resolve the matter within one month. We will require you to provide satisfactory proof of your identity in order to ensure that your personal data is disclosed only to you.

While we will make reasonable efforts to accommodate your request, we reserve the right to reject such access requests, or to impose restrictions or requirements upon such requests if required or permitted by provisions of domestic and/or international law but will explain “why” if we do so.

PERSONAL DATA SECURITY

Awexon has security measures in place to protect the information we process (including your personal data), which involve preventing, detecting, investigating, and resolving security threats, both during transmission and once we receive it.

We do our best to protect your personal data, whether in electronic or tangible form (e.g., hard copy), by sticking to appropriate internal policies and using state-of-the-art technical and organizational measures that follow the requirements present within the European Union/ European Economic Area,the United States, and the United Kingdom for the safe and lawful processing personal data.

Moreover, we restrict access to your personal data to authorized individuals among internal personnel, agents, or contractors of Awexon who need to access your personal data to perform specific tasks. Your personal data is contained behind secured networks and is only accessible by a limited number of persons who are required to keep the information confidential.

Although we use industry-standard precautions to safeguard your personal data, the transmission of data over the Internet (including by e-mail) is never completely secure. We endeavor to protect personal data, but 100% complete security does not presently exist anywhere online or offline. For this reason, you should take care in deciding what information you send to us, especially when you do so at your own initiative.

If you have any questions about security, you may direct them to us (please see details in Section “Contact” herein below).

USE OF COOKIES

This Section explains how and why cookies and any other tracking technologies may be stored on and accessed from your device when you visit or use our website.

Please read this Section carefully before using our website.

What are "cookies"?

Cookies (or similar technologies) are tiny text files containing small amounts of data about you and your interaction with our website. Cookies work by assigning users with unique reference codes (identifiers) that are placed on their devices when they access the website. Later (if they last longer than a web session) they are sent back to the originating website on each subsequent visit, or to another website that recognizes them.

Please note that our website may also contain other tracking technologies such as "pixels" (or "web beacons"). These are typically small transparent images that provide us with website statistics. They are often used in conjunction with cookies, though they are not stored on your device in the same way. As a result, if you disable cookies, pixels may still load, but their functionality will be restricted. For simplicity, all such technologies are further collectively referred to as “cookies”.

Some cookies are critical for the proper functioning our website ("Necessary Cookies"), whereas others help us personalize and improve your experience while using the website (such as "Preference Cookies", "Statistic Cookies", and "Marketing Cookies"). A list of cookies employed by us and third parties through our website is described in the Subsection "What cookies are used on this website" herein below.

Cookies can remain on your device for different periods of time. Some of them are "Session Cookies" – they are only stored on the device during your browser session. In other words, they are automatically erased when you close your browser. Other ones like "Persistent Cookies" will remain on your device even after your browser session has ended until you manually erase them, or as they expire. They are used, for example, to remember you when you return to the website.

Our website uses both 'first' and 'third' party cookies depending on the domain placing/providing them. First-Party Cookies are those set directly by this website, whereas Third-Party Cookies are placed or provided by other domains (please see the list of such third parties herein in Subsection "Third parties"). Please note that we have no (or limited) control over Third-Party Cookies.

If you are accessing our website from the United States,other non- European Union/ European Economic Area countries, or the United Kingdom, you have the right to restrict us from of storing and accessing any cookies, pixels and other tracking technologies which do not refer to Necessary Cookies by contacting us (please see details in Section “Contact” herein below).

If you are accessing our website from the European Union/ European Economic Area, or the United Kingdom you will see a cookie banner on your first visit.

By clicking ‘Accept’ on the cookie banner, you give us your consent to store and access cookies as described in this Section.

By clicking ‘Reject’ on the cookie banner, you do not allow us to store and access any cookies, pixels and other tracking technologies which do not refer to Necessary Cookies. However, it may disrupt the normal functioning our website (and have an adverse impact on your user experience).

Data collected.

Our website uses cookies to record web-session information including:

  • the date and duration of your visit to the website;

  • the webpages which you viewed during your visit;

  • your IP address;

  • the type and version of browser which you used; and

  • your device's operating system and other settings.

We use the information that we gather in order to evaluate the website's usage, content, navigability, and composition. This statistical analysis allows us to improve our website, make your user experience more enjoyable, and provide value-added services.

How we use cookies.

We use cookies for a number of reasons, like ensuring the proper functioning our website, improving your user experience, trend analysis, and measuring the effectiveness of this website.

What we don't do with cookies.

We never share or sell any information about you (including your personal data) except as and to the extent expressly stated in our policies and/or communications with you. Please also be assured that cookies cannot be used to run programs or deliver viruses to your devices.

Consent for cookies.

In most cases, we will need your consent in order to use cookies on this website. The exception refers to Necessary Cookies that are needed to carry out the transmission of a communication over a network, or essential to the inherent functionality of the website – such cookies are used automatically, by default, once you access our website.

Third parties.

As mentioned above, if you visit a website and another entity sets a cookie through that website, this would be a Third-Party Cookie. Some of the cookies we place on our website could be provided by trusted third parties. As a result, such other entities may obtain and process some data about you as set out in their policies – you may find more details in this regard in the table below.

What cookies are used on this website.

You can find the details of cookies used on this website below:

  • Necessary Cookies. These cookies are essential to allow you to browse around the website and use its features – they enable basic functionality of the website like network management, webpage navigation and access to secure areas of the website. Necessary cookies cannot be turned off in our systems. However, you may disable these by changing your browser settings (as described in Subsection "Disabling cookies" herein below), but this may have an adverse impact on how the website functions.

  • Preference Cookies. We use preference cookies in order to remember choices you make when you use the website, like your preferred language. This information changes the way the website behaves or looks and helps to make the visits more tailored and pleasant.

  • Statistic Cookies. Statistic cookies collect anonymous information on how people use our website. We integrate these cookies to obtain statistical information that tells us how long users spend on the website, how they use its webpages, which ones are most viewed, and whether any errors occur. In the end, it helps to improve the user experience while browsing our website. The data stored by these cookies is usually anonymized, i.e. doesn't show personal details from which your individual identity can be established.

  • Marketing Cookies. Marketing cookies are used to track users' behavior across the website. These cookies collect information about your browsing habits in order to make our or third-party websites more relevant to your particular interests.

Disabling cookies.

Most internet browsers are initially set up to automatically accept cookies. You can manage cookies by adjusting the appropriate settings on your browser, although some of our website features may not function as a result.

You can follow the links provided below to manage the cookie settings on your device depending on the browser you use:

Moreover, you can find useful information about managing cookie preferences on the All About Cookies website – it is a free resource that explains:

  • what cookies are and how they are used (available at the link);

  • how to delete cookies from your browser (available at the link).

LINKS TO OTHER WEBSITES

Our website (including this Policy) may contain links to other websites, and you should review the privacy policies on those sites. We take no responsibility for the policies and practices of those websites.

CHANGES TO THIS POLICY

We may from time to time modify this Policy, upon which we will also update the ‘Last revised' date stated herein above. You are still advised to visit this page regularly for the latest information on our privacy practices.

COMPLAINTS

If you consider that your personal data is processed in contradiction with applicable legal regulations,  we ask you to inform us about such a contradiction, and we will resolve it as soon as possible (please see details in Section “Contact” herein below). Additionally, you also have the right to file a complaint directly with the respective personal data protection authority.

If you are physically located in one of the European Union/ European Economic Area countries, you can access the contacts of the European Union national data protection authorities at the website of the European Data Protection Board. If you are physically located in the United States, you can either contact the Federal Trade Commission or the General Attorney of your state (or California Privacy Protection Agency if you are within California). If your physical location is in the United Kingdom, you can contact the Information Commissioner’s Office (ICO) through the website of such authority.

CONTACT

If you (a) have any questions or complaints regarding this Policy or the way your personal data is processed; (b) would like to report any suspicious activity, including automated messages or calls from parties you cannot identify; (c) would like to exercise a legal right in relation to your personal data; or (d) would like to inform us about the contradiction in the processing your personal data with applicable legal regulations, please contact us by this email: legal@awexon.ai

Last revised: April 8, 2024

Manage
Privacy Settings

Depending on your location, you may be entitled to certain privacy rights. We adhere to the highest standards of data protection as provided for in the EU/EEA’s,the US, and the UK privacy laws and regulations. We want to provide you transparency and control over how your personal data is used. For the avoidance of doubt, here and below: the term “personal data” equals “personal information”; the term “transfer to” equals “share with” or “sell to”; the term “use” equals “process.”

DO NOT SALE OR SHARE MY PERSONAL INFORMATION

We do not sell your personal data for marketing or advertising purposes. We may transfer your personal data to third parties in accordance with our Privacy & Cookie Policy. If you want to prohibit us from transferring your personal data, please see details in the Section “Contact” below.

LIMIT THE USE OF MY SENSITIVE PERSONAL INFORMATION

We do not collect any sensitive personal data, meaning data that reveals racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data, data concerning health, or data concerning sex life or sexual orientation. Nevertheless, to provide you with the highest quality of experience, we may collect some personal data that you may consider sensitive, such as geolocation.

If you want to limit the use of personal data that you consider sensitive, please see details in the Section “Contact” below.

CONTACT

In case of any questions concerning managing your privacy setting, please contact us by this email: legal@awexon.ai

Last revised: April 8, 2024

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